333rr's Privacy Policy
Your personal information is completely safe with us. We prioritize your privacy through SSL encryption and strict data protection measures.
This privacy policy applies to all users of the 333rr platform. When you visit our website, create an account, or use any of our services, you are considered to have agreed to the terms of this policy.
We take the privacy of your personal information very seriously. This policy explains in detail what types of information we collect, how it is used, who it may be shared with, and how you can maintain control over your information. At 333rr, your security and trust are our primary responsibility.
If any changes are made to this policy, we will publish the updated version on the website and the date will be updated. For significant changes, we may notify you via your registered email.
What Information We Collect
1.1 Information You Provide Directly
When you open an account at 333rr or contact us, you may provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Payment information (bKash, Nagad, Rocket, Upay or bank account number)
- Identity document information (national ID card or passport — for KYC verification)
1.2 Automatically Collected Information
When you use our platform, some information may be collected automatically, such as:
- IP address and device type
- Browser type and language settings
- Session duration and page visit history
- Information from cookies and similar tracking technologies
- Gaming activity logs (bet amounts, results, etc.)
1.3 Information Received from Third Parties
For the purposes of fraud prevention and identity verification, we may sometimes receive identity-related information from trusted third-party service providers. This information is always collected in compliance with applicable law.
Purpose of Using Information
333rr uses your information for the following legitimate purposes:
- Account Management: To handle registration, login, and ensure account security.
- Service Delivery: To carry out gaming, betting, and financial transactions.
- Identity Verification: To complete the KYC process and prevent access by minors (for users aged 21+).
- Customer Support: To resolve your complaints and questions via live chat and email.
- Fraud and Security: To detect and prevent irregular activity.
- Responsible Gaming: To monitor unusual gaming behaviour and provide necessary support.
- Communications: To send messages about important policy changes or security matters.
- Platform Improvement: To analyse user experience and improve the quality of our services.
We never sell your information to third parties for marketing or advertising purposes.
Information Sharing and Disclosure
3.1 Service Provider Partners
333rr works with certain trusted technology and service providers to operate its business. These partners may use your information only in accordance with our instructions, for specified purposes, and may not use it for their own purposes. This may include:
- Payment processing organisations (bKash, Nagad, Rocket, Upay and banking partners)
- Identity verification service providers
- Technology infrastructure and hosting organisations
- Game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and others)
3.2 Legal Obligations
We may be legally required to disclose information in the following circumstances:
- Upon receipt of a lawful order from a competent court or law enforcement authority
- To assist in investigations of money laundering or fraud
- In urgent situations involving national security or public safety
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred. In such situations, we will notify you in advance by email and you will be given adequate time before the new policy takes effect.
Cookies and Tracking Technologies
4.1 What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. 333rr uses the following types of cookies:
- Essential Cookies: Required for the basic functionality of the platform — maintaining login sessions and ensuring security.
- Functional Cookies: To remember your preferences (language, settings).
- Analytics Cookies: To understand which pages are visited most, so we can improve our services.
- Security Cookies: To detect fraudulent logins and unusual activity.
4.2 Cookie Controls
You can control or delete cookies from your browser settings. However, please note that disabling essential cookies may affect some important functionality of the platform.
Data Security Measures
333rr applies industry-standard security technologies and practices to protect your information. The key components of our security infrastructure are:
- SSL/TLS Encryption: All data transmissions are secured by 256-bit SSL encryption, which makes your information unreadable during transfer.
- Password Hashing: Your password is never stored in plain text — advanced hashing algorithms are used.
- Firewall and Intrusion Detection: Our server infrastructure is protected by industry-standard firewalls and real-time threat detection systems.
- Access Controls: Only authorised personnel can access the necessary data, and every access is logged.
- Regular Security Audits: Our security measures are regularly reviewed and tested.
That said, transmitting information over the internet is not entirely without risk. We make every effort, but no system is completely impenetrable. We therefore ask you to stay vigilant as well — use a strong password and do not share it with anyone.
Data Retention
333rr retains your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law. Specifically:
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, financial transaction and KYC records may be retained for a set period as required by law.
- Marketing Communications: If you withdraw your consent, the relevant information will no longer be used.
- Dispute Resolution: If there is an ongoing dispute or legal process, relevant information is retained until it is resolved.
Your Rights
As a 333rr user, you have the following rights over your personal information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (though some limitations may apply regarding legal obligations).
- Right to Restrict Processing: The right to request that your information be used in a limited way for specific purposes.
- Right to Portability: The right to receive your information in a structured, machine-readable format.
- Right to Object: The right to object to certain types of processing of your information.
- Right to Withdraw Consent: The right to withdraw your consent at any time (though the lawfulness of prior processing will remain unaffected).
To exercise these rights, please contact our support team. We will endeavour to respond to your request within 30 days.
Protection of Minors
333rr strictly provides services only to those aged 21 and above. We do not knowingly collect personal information from any minor.
We conduct an age verification process at the time of registration. If for any reason a minor creates an account using false information and we become aware of this, we will immediately close that account and delete the stored information.
If you believe a minor has accessed our platform, please contact us immediately.
International Data Transfers
333rr uses a global service infrastructure, which means your information may be processed or stored on servers located in various countries. For such international transfers, we ensure that:
- The recipient country or entity maintains adequate data protection standards.
- Appropriate security clauses are included in transfer agreements.
- Your information always receives the same level of protection, regardless of where it is processed.
Policy Changes
333rr may update this privacy policy from time to time. Changes may be driven by legal requirements, technological developments, or changes in the scope of our services.
Depending on the nature of the change, we will notify you in the following ways:
- Minor Changes: The updated policy will be published on the website and the date of the update will be shown at the top of the page.
- Major Changes: A notification will be sent to your registered email address and sufficient time will be given before the changes take effect.
If you continue to use the platform after a policy change, it will be assumed that you have agreed to the updated policy. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, the 333rr support team is always here for you.
Also read our Responsible Gaming policy and Terms and Conditions page — these three policies together form the complete framework of our services.